Shopping guide for international customer

Shopping  information

Thank you for visiting Estella.k We ship worldwide and to all international destinations. [su_divider top="no" style="dashed"]

Shipping Service

International delivery, 3-10days. 3,000 yen includes shipping and handling. [su_divider top="no" style="dashed"]

Shipping Method

Express Mail Service

Express Mail Service (EMS) is provided by Japan Post. Shipping Transit Time : Within a week (It varies by destination country.) EMS Service Area: See the below website of Japan Post http://www.post.japanpost.jp/int/ems/country/index_en.html If you request other shipping method such as International courier, please contact us.

Damage or Loss in Transit (Shipping Method: EMS only.)

When the parcel is shipped via Express Mail Service (EMS), the contents are insured. In case of damage or loss, we ask Receiver to report the situation to the delivery agency. “Guideline for damage report” is enclosed in a parcel.

Import duties, VAT, Customs clearance fee

If Import duties, VAT or customs clearance fee is imposed, it is paid by purchasers. We regret that we can neither predict nor provide estimates for such fees. [su_divider top="no" style="dashed"]

Payment

Currency Japanese YEN only [su_divider top="no" style="dashed"]

Payment Method

Credit Card only.
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